1. Home
  2. Scoutbook
  3. Scoutbook Troubleshooting
  4. I don’t see my troop/pack information!

I don’t see my troop/pack information!

I don’t see my troop/pack information!
Log into http://my.scouting.org and click on Menu, Dashboard, My Profile and make sure your positions are there that would be your registered member ID. If it isn’t there, find the correct member ID by asking your unit committee chair or council and then go to Legacy Tools from the Menu > Manage Member ID and add your current registration to your member id. Set that ID as primary, then Logout and Log back into Scoutbook. Go to your My Account page, select “Switch SSO Profile” and select the My.Scouting account that reflects the correct registration- submit that change. You should then see your Troop/Pack.

Updated on April 7, 2019

Was this article helpful?

Related Articles