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  4. Scoutbook: New Experience for Den Leaders Frequently Asked Questions (FAQ) (SB)

Scoutbook: New Experience for Den Leaders Frequently Asked Questions (FAQ) (SB)


A PowerPoint presentation is available here.

  1. How do I log in?
    • To log in as a den leader, simply go to Scoutbook.com and click “log on as den leader” This will direct you to the new experience for den leaders where you will enter your same Scoutbook credentials (same credentials used to access My.Scouting.org).
  2. What if my pack has not on-boarded to Scoutbook, yet. May I still use this new tool?
    • Unfortunately, no. A pack must be on-boarded to Scoutbook, register your den(s) and have them assigned  to you to utilize the new tool.
  3. How do I get Scoutbook credentials?
    • If your pack is using Scoutbook, check with your pack’s Scoutbook Administrator and ask if you have been setup as a den leader for your den. (They can follow the guide here on how to do that.) Then login with your my.scouting.org credentials.
  4. I’m logged in. How do I find my dens?
    • To locate your dens, click on the den selector across the top of the app. This will provide a drop-down list of dens you are associated with.
  5. I am missing a den. How do I add it?
    • If you are missing a den from your list, please consult with your Scoutbook pack admin.
  6. When I log in, I am told that I have no dens assigned to me. Why?
    1. It may be that your pack has not yet on-boarded to Scoutbook or has not yet assigned any dens to you. Please consult with your Scoutbook pack admin.
  7. Where do I find my den’s roster?
    • To find your den’s roster, click the icon in the bottom right of your main navigation. The symbol looks like a person in a circle. There you will find both Scouts and adults registered in your den.
  8. I looked at my roster and do not see any Scouts. Why?
    • If you are missing a Scout or all Scouts from your roster, please consult with your Scoutbook pack admin. It may be that none have been registered in your den yet.
  9. How do I add a new Scout to my den?
    • To add a new Scout to your den, click on your roster and then the large plus (+) sign at the bottom right. You can then walk through the process of adding a new Scout to your den. The action will be in a pending state until their registration is confirmed.
  10. How do I connect a parent to a Scout?
    • To add a connect a parent to a Scout in your den, click on your roster and then the large plus (+) sign at the bottom right. You can then walk through the process of connecting the parent. The action will be in a pending state until their invitation is accepted.
  11. How do I add a new or existing leader to my den?
    • To add a new leader to your den, click on your roster and then the large plus (+) sign at the bottom right. You can then walk through the process of adding the new leader to your den. The action will be in a pending state until their invitation is accepted, and registration is confirmed.  The Scoutbook pack admin will need to approve the leader for the den by clicking on the leader’s name in the roster, their memberships, and the pack membership.
  12. Where do I find my Scouts’ progress?
    • Each Scout’s progress can be easily identified by clicking on the roster tab. To the right of each Scout’s name, you’ll see a progress bar. For more information on the Scout’s progress, you can click on the Scout’s name and it will take you to their profile where you can find attendance history, advancement progress, previously completed ranks, and other completed adventures.
  13. How do I find my Scout’s parent/guardian’s information?
    • In the roster, under each Scout’s name, is the parent/guardian name. To connect with the parent/guardian via phone or email, simply click the icon for the available communication method.
  14. Where do I find my account profile?
    • Your account profile can be found by clicking your picture (or avatar) on the top right of your screen.
  15. Where can I find resources for Cub Scouting?
    • A plethora of Cub Scouting resources can be located from the dashboard or within your account profile. There you will find a resource page with everything from the Scout Oath and Law to a den leader specific video series.
  16. Meetings are already created for my den. Why?
    • Part of the new den leader experience is to help leaders in planning and preparing for a successful Cub Scouting year. Part of that is to provide meetings required for advancement in a fashion that can be easily walked through and where curriculum is prepared in advance.
  17. Where do I record advancement?
    • Advancement is recorded each time a den leader takes attendance. Simply mark the Scouts that attended the meeting and click “Take Attendance & Finish”. The requirements completed in that meeting are automatically updated.
  18. What happens when I mark a Scout absent?
    • If a Scout misses a meeting, when you take attendance, the parent will be sent an email and a notification in the Scouting app that will alert them to the missed meeting. In addition, they will be provided make-up work that can be done at home to ensure the Scout is on track with the den.
  19. I marked a Scout as attended accidentally. How do I correct?
    • To correct attendance, simply navigate back to the meeting, click the “Take Attendance” button and mark the Scout as absent. Click “Take Attendance & Finish” and the Scout will be updated. This also triggers the make-up work in the Scouting app. Likewise, if you marked a Scout absent, you can repeat the same procedure to correct.
  20. How will I know when a Scout has completed the materials from a meeting they missed?
    • Once make-up work has been completed, the parent will notify the den leader, either through the Scouting app or from the email. The den leader receives notification and advancement is updated.
  21. How do I add new meetings to my den’s calendar?
    • At this time, new meetings -apart from those pre-scheduled for your den – can only be added through the standard Scoutbook application. We are working quickly to provide this ability within the new application.
  22. How do I delete meetings created with the Den Leader Experience?
    • To keep program standardization of meetings, there is not a way to delete a meeting created with the Den Leader Experience. You can move them though. For example, you can move meetings up to two weeks into the past.
    • Each meeting is individually editable, after it’s been placed on the calendar, for date/time/location so that it can fit your den’s schedule. Meetings can also be stacked (or multiple meetings completed in one day) to accommodate your den’s plan. Meetings can be scheduled up to two weeks in the past and as far in the future as you desire
  23. We don’t need the Bobcat meeting, what do we do?
    • Regarding the Bobcat rank meeting, this has been assigned to all dens to complete. If there are no new Scouts in the den – or all have achieved Bobcat rank – it is a best practice to still take attendance on the meeting to clear it from the schedule. Advancements will be unchanged and reflect the original date of completion.


A quick PPT tour is available here.

More help on using Scoutbook can be found here: http://help.scoutbook.comA

Updated on September 16, 2019

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