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  4. We entered an “END” date and the scout disappeared.

We entered an “END” date and the scout disappeared.

A parent or Pack or Troop Scoutbook administrator can find and move the Scout into your Troop or Pack by clicking My Dashboard > My Account > My Connections > Select the account for the Scout that doesn’t have a Unit listed under their name > Scout’s Membership > Add > Enter the Council, Unit Type, Unit Number, BSA Unit Description, Patrol or Den, and a Start Date > Update.

If that does not work, send an email to scoutbook.support@scouting.org include the council name, unit type and number, the parent or Scoutbook Admin’s name, and the Scout’s name. Let them know exactly what happened and what you wish done.

Updated on April 17, 2019

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